Privacy Policy
The IoT Provider Commitment to Your Privacy
The IoT Provider (TIP) is dedicated to the respectful and secure treatment of your personal data, ensuring compliance with Dutch privacy legislation. This document outlines our approach to the handling of your personal data.
Introduction
In the course of using TIP’s website, hardware, app, or dashboard, we process personal data, including location data, necessary for the provision of our services. We obtain explicit consent where required for the use of this data. Certain services may necessitate the processing of additional personal data. We assure you that your privacy is safeguarded at all times, and we do not share your data with third parties except as mandated by law or under a controlled third-party processing agreement. Your data is securely protected in our systems.
About The IoT Provider
The IoT Provider, a trading name of Niobium Blue B.V., is located at Grasso - Space
for digital minds, Parallelweg 27 Office KA 0.18, 5223AL, ‘s-Hertogenbosch, The
Netherlands, and is registered with the Dutch Chamber of Commerce under number
74616277.
Data Collection and Usage
TIP processes the following categories of data:
• Technical Information: Unique identifiers related to your devices and connectivity.
• Location Data: Precise location, direction, speed, and timing of measurements (subject to consent).
• Asset Data: Characteristics of your asset for service provision like route advice.
• Environmental Data: Information from Bluetooth devices, Wi-Fi networks, temperature, movement, cell towers, and GPS satellites for asset tracing.
• Personal Contact Details: Name, phone number, company/organization details, email address, and password, along with Internet Protocol (IP) addresses and cookies.
• Usage Data: Information regarding your use of the application, additional services, and preferences.
Purposes of Data Processing
The data collected is used for the following:
• Provision of our services: e.g. device management and connectivity dashboard, key- statistic on devices and connectivity.
• Improvement of TIP services, e.g. by looking at which (parts of) our products and services are or are not popular and which functionalities can still be improved.
• For statistics about the use of our products & services.
• To further secure our products and services against misuse.
• To comply with all legal obligations that apply to us.
• To settle any disputes.
• To respond to customer inquiries and support requests.
• To use Telemetry and Calculated data for commercial purposes.
All personal data is processed in compliance with legal requirements and to protect the rights of TIP and its users.
Legal Basis for Data Processing
The processing is grounded in:
● User consent (e.g., for location or other device generated data).
● Execution of contractual agreements.
● Compliance with legal obligations (e.g., tax laws).
● Legitimate interests of TIP (e.g., service development, statistical analysis).
Legitimate Interests
Our processing of personal data beyond what is strictly necessary is based on legitimate interests, which include necessary actions for the smooth functioning and continuity of our operations. Privacy considerations are duly accounted for in these processes.
Data Security
TIP employs appropriate technical and organizational measures to protect personal data from loss or unlawful processing. While we strive for the highest security standards, it should be noted that information transmission over the Internet inherently carries risks.
Children Under 13
TIP’s services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under this age. If such data collection comes to our attention, it will be promptly deleted.
International Data Transfer
TIP may transfer personal information across national borders as part of our service delivery. Such transfers will comply with applicable laws, and we will apply reasonable protections for internationally transferred personal information.
Changes to Privacy Policy
This Privacy Policy may be updated at any time without prior notice. The most current version will be dated and available for review on our website: www.theiotprovider.com/privacy.
Data Retention
TIP adheres to legal requirements in the retention of personal data, ensuring no unnecessary prolonged storage.
Inquiries
For inquiries regarding our data processing practices, please contact TIP, Attn: Data Protection Officer, at the aforementioned address or via email at support@theiotprovider.com, subject line: Privacy Agreement.
Last updated: Feb. 2024